Final
Colorado Legal Services' Presentation
COMMITTEE ON
JOINT HEALTH AND HUMAN SERVICES
Votes:
Action Taken:
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12:12 PM - Presentation by Colorado Legal Services on the implementation of the Colorado Benefits Management System
Linda Olsen, Colorado Legal Services, discussed the challenges faced by low-income persons as a result of CBMS. She state that clients often receive multiple inaccurate notices, or no notices at all, regarding their benefits as a result of the new system. She stated that clients have difficulty accessing their caseworkers and that they often receive an inaccurate amount of benefits. She stated that standards for addressing the problems need to be developed and that CBMS needs to be evaluated by an outside evaluator.
12:24 PM --
Ms. Olsen responded to questions from the committee regarding the use of the emergency hotline number.