Date: 01/15/2015
Final
Presentation by Connect for Health Colorado of Annual Report
COMMITTEE ON JOINT HEALTH AND HUMAN SERVICES
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04:28 PM -- Presentation by Connect for Health Colorado of Annual Report
Sharon O'Hara, Board Chair, Connect for Health Colorado Board of Directors, presented the Connect for Health Colorado 2014 Annual Report (Attachment G) to the committee. Ms. O'Hara introduced Gary Drews, Acting Executive Director, Connect for Health Colorado, and Steve ErkenBrack, board member, Connect for Health Colorado Board of Directors.
150115 AttachG.pdf
Mr. Drews distributed a handout to the committee (Attachment H) which he used as a guide for his presentation. He highlighted the number of individuals and small businesses covered through the exchange. He also addressed the number of providers and plans available on the exchange. Mr. Drews discussed technology upgrades that were implemented. He addressed the difficulty some customers experienced when signing up for coverage. He talked about the federal tax credit and the cost of the plans offered on the exchange. Mr. Drews responded to questions from the committee. Steve ErkenBrack, responded to questions about premium increases and the auto renewal process.
150115 AttachH.pdf
04:48 PM
Mr. Drews and members of the committee discussed the exchange's marketing budget. Mr. Drews discussed the shared eligibility system with HCPF. He discussed the glitches some individuals experience when trying to sign up during the recent open enrollment period. Mr. Drews and the committee discussed the sustainability of the exchange and the funding sources available to the exchange. He told the committee that the strategic planning for the exchange includes increasing enrollments; maintaining competition; and ensuring sustainability.
04:57 PM
The committee continued to discuss the difficulty some individuals had signing up for coverage. Mr. Drews responded to questions about the telephone wait times experienced by some customer. He discussed the challenges associated with staffing the call center.
05:12 PM
The committee discussed the amount of federal funding appropriated to the exchange, as well as the carrier fee and the premium fee assessed by the exchange. Committee discussion ensued.
Mr. Drews told the committee that the board of directors is searching for a new chief executive officer.
05:26 PM
Committee discussion continued about the number of enrolled individuals.
05:39 PM
The committee adjourned.